Returns & Exchanges
At Embassy, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn items. Our commitment to quality ensures that your exchange or refund process is handled with the utmost care and sophistication.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the original tags and items securely inside the Embassy signature packaging to ensure they are protected during transit.
Affix Shipping Label
Download and print your prepaid courier label from our portal and attach it clearly to the exterior of your return parcel.
Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing